Effective Human Resource Admin Skills - Basics

Our Effective Human Resource Administrative Skills – Basics Training Course helps participants develop practical knowledge and skills for managing everyday human resource and administrative responsibilities. The programme covers employee onboarding, probation management, performance appraisals, training administration, employee departure procedures, staff welfare and internal communication. Participants will learn how to organise HR processes, prepare administrative documents, coordinate employee-related activities and improve efficiency in managing workplace responsibilities.

Yes. This course is designed for beginners and professionals who want to develop practical human resource administrative skills. The training introduces essential HR processes and procedures before progressing to employee management and administrative activities. It is suitable for HR Assistants, Administrative Executives, Personal Assistants, Office Managers and individuals who are responsible for employee-related matters but have little or no formal HR training. No previous HR qualification is required.

Day 1 includes a dedicated module on organising onboarding programmes for new recruits. Participants will learn about preparing for an employee's first day at work, organising onboarding arrangements and conducting staff orientation. These skills help HR and administrative personnel support new employees during their introduction to the organisation. The training also introduces the administrative responsibilities involved in welcoming and orientating new recruits.

The course introduces practical procedures for managing probationary employees. Participants will learn how to establish a probation management system, coordinate employee probation matters and support decisions regarding an employee's employment status. The programme also covers employee confirmation procedures. These topics help HR personnel understand how probation management can be organised and administered more consistently.

Yes. Day 1 includes a module on the employee performance management process. Participants will learn about developing appraisal forms, preparing communications before performance reviews and reviewing employee performance. The programme helps HR administrators understand the administrative activities involved in coordinating employee performance appraisals. These skills are useful for supporting managers and supervisors during performance review exercises.

Yes. The course includes a dedicated module on Training Administration. Participants will learn about establishing organisational training policies, identifying employee training needs and developing training plans. The module also introduces HRD Corp administration, referred to as HRDF in the original course outline. The training focuses on understanding the administrative processes involved in employee training and development. Detailed grant application procedures should be checked against the latest HRD Corp requirements.

Day 2 includes a module on Employee Departure. The programme covers employee exit interviews, employee clearance procedures and EPF and SOCSO-related departure administration. Participants will learn about the administrative responsibilities involved when an employee leaves an organisation. The training helps HR administrators understand how to coordinate departure activities and ensure that relevant internal procedures are completed.

The course introduces EPF and SOCSO-related administration specifically in the context of employee departure. Participants will learn about the administrative considerations involved when employees leave an organisation. However, detailed payroll processing, salary calculations, statutory contribution calculations and payroll software management are not listed as modules in the uploaded Basics course outline. Participants who need specialised payroll training should discuss their requirements with our training team.

Day 2 includes a module on Employee Welfare. The programme covers working with contractors, coordinating food and refreshments and organising employee social activities. Participants will learn about the administrative responsibilities involved in supporting employee welfare arrangements. These topics help HR and administrative personnel organise workplace activities and coordinate services for employees.

Yes. Day 2 includes a dedicated module on Internal Communications. Participants will learn how to prepare basic business letters and workplace emails, apply proper telephone etiquette and communicate information through company notifications. The programme focuses on practical communication skills that HR and administrative personnel use in their daily work. These skills are useful when communicating with employees, managers and other departments.

HR & Admin Basics is a 2-day programme focusing on essential administrative processes, including onboarding, probation management, performance appraisals, training administration, employee departure, staff welfare and internal communication. HR Intermediate Training, as described on CAD Training Centre's website, focuses on broader HR responsibilities such as employee relations, staff engagement, remuneration and benefits, payroll, organisational culture and talent development. HR & Admin Basics is suitable for beginners and personnel managing everyday HR administration, while HR Intermediate is intended for those who want to develop broader people-management and HR operational capabilities. The exact duration and current availability of the Intermediate programme should be confirmed separately.

The course takes two days, with training sessions running from 9:00 AM to 5:00 PM . Day 1 focuses on onboarding, managing probationary employees, performance management and training administration. Day 2 covers employee departure procedures, welfare administration and workplace communication. The workshop includes brief lectures, group and individual activities, role-play, discussions, video presentations, pre-tests and post-tests.

Yes. The course outline states that sample forms and emails will be provided during the training. These materials are intended to help participants understand HR administrative practices and apply the skills learned in their daily work. The programme also introduces developing appraisal forms, training plans and professional workplace correspondence. The exact set of sample forms and templates provided should be confirmed with the trainer before the class.

No. CAD Training Centre provides laptops for participants attending physical classes at our Puchong centre. You may bring your own laptop if preferred. Training handouts and reference materials are also provided. The course includes practical exercises, workplace discussions and sample HR documents to support learning.

Yes. Participants receive a Certificate of Attendance after completing the HR & Admin Basics Training Course. The uploaded course outline also includes a certificate presentation at the end of Day 2.

The training is conducted bilingually in English and Bahasa Melayu.

Yes. Our Effective Human Resource Administrative Skills – Basics Training Course is HRD Corp claimable under the applicable scheme, subject to eligibility and approval requirements.

18. Can the HR & Admin Basics course be customised for corporate or in-house training? Yes. CAD Training Centre offers in-house and corporate HR training arrangements for organisations. Companies may contact our training team to discuss group training requirements, specific administrative challenges and suitable training arrangements. In-house training can be arranged at the client's premises or another suitable venue, subject to trainer availability and quotation requirements.

Is there a surau (prayer room) available at CAD Training Centre?

Classroom training means physical attendance in Puchong with face-to-face guidance and co-learning with other participants. Online training runs live via Zoom with hands-on, screen-shared exercises, better if you're outside the Klang Valley or want to save on travel time.

Yes, free repeat classes are offered , no questions asked, if you need a refresher.