Privacy Policy

1. About This Policy

It is CAD Training Centre's policy to respect your privacy regarding any information we may collect while operating our website, https://cadtraining.com.my. In this policy, "we", "us", and "our" refer to CAD Training Centre (owned and operated by Knowledge Tree PLT).

We are committed to processing and protecting your personal data in full compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains:

• What information we collect on our Website
• How we use and process this information
• How we store and share it with third parties

This policy applies only to information collected through our Website and direct communication channels connected to it.

2. Information We Collect

2.1 Information Collected Automatically

Like most websites, we collect non-personally-identifying information typically made available by web browsers and servers, including:

• Browser type and language preference
• Referring site
• Date, time, and duration of each visitor request

We also collect potentially personally-identifying information such as Internet Protocol (IP) addresses for logged-in users and visitors submitting form inquiries or leaving comments.

2.2 Information You Provide to Us

We collect personal data voluntarily provided when you interact with us—such as inquiring about a course, filling out website forms, or reaching out via email, phone, or WhatsApp. This information may include:

• Full name, job title, and company name
• Email address and contact phone number
• Identification details required for HRD Corp grant claims, CIDB CCD point submissions, or course registration

3. How We Use Your Information

We process your personal data for legitimate business purposes, including:

• Responding to inquiries and processing training course registrations
• Facilitating HRD Corp claim processing and issuing certificates of completion
• Communicating schedule updates, promotional offers, or new course announcements via email or WhatsApp (which you may opt out of at any time)
• Analyzing website traffic to improve user experience and course offerings

4. How We Share Your Information

We are the sole owners of the information collected on this Website. We do not sell, rent, or trade your personal data to third parties.

We only share information with third parties where necessary to fulfill your requests, such as:

• Submitting official training records to HRD Corp, CIDB, or accredited bodies for certification and claims
• Authorized service providers that assist in website hosting, automated email distribution, messaging workflows or CRM

5. Cookies & Tracking Technologies

We use cookies and analytics tools to recognize returning visitors, remember user preferences, and measure website performance.

You can set your browser to refuse cookies before using our Website, though certain features may not function seamlessly without them.

6. Data Security & Storage

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure. While no transmission over the Internet is 100% secure, we follow standard industry practices to keep your data protected.

7. Your Data Protection Rights (PDPA)

Under the Malaysian PDPA, you have the right to:

• Request access to the personal data we hold about you
• Request corrections or updates to inaccurate or incomplete data
• Withdraw your consent or request removal from our marketing distribution lists

To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

CAD Training Centre (Knowledge Tree PLT)
3rd Floor, 27 Jalan Puteri 4/6, Bandar Puteri, 47100 Puchong, Selangor, Malaysia
Phone: 03-8063 0414
Email: info@cadtraining.com.my