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CAD Training Centre — Knowledge Tree

AI Courses

Leveraging Generative AI for Business and Workplace

Improve workplace productivity with our Leveraging Generative AI for Business and Workplace Training Course at CAD Training Centre, Malaysia. This 2-day, HRD Corp claimable programme covers ChatGPT, Gemini, Copilot, prompt engineering, AI reporting, data analysis, content creation and AI agents. Automate tasks and improve workflows. Physical, online, and in-house training available

Book Seat Enquire for Team
  • Duration 2 Days
  • Level Basic
  • Format Face-to-face

About this course

CAD Training Centre is a Malaysia-based HRD Corp registered training provider offering practical AI training and Generative AI courses for professionals, businesses, and corporate teams. Our AI training in Malaysia is available through public classes and customised in-house programmes, with hands-on applications focused on improving workplace productivity, automation, communication, data analysis, and everyday business workflows.

Practical, Hands-On Training | Public Classes | In-House Corporate Training | HRD Corp Claimable

You’ll gain insights into integrating ChatGPT and AI into your existing systems for optimal performance. The course concludes with interactive sessions, including Q&A and workshops, to support your ongoing learning journey in implementing AI solutions in the workplace.

This course covers three modules, beginning with the fundamentals of Artificial Intelligence, Machine Learning and Generative AI. Participants will then explore prompt engineering techniques, including the CREATE Framework, before applying AI to document preparation, business reports, Excel data analysis, charts and presentations. Day 2 introduces four additional modules covering AI-assisted communication, meeting summaries, content marketing, business research and AI agents. Participants will practise creating social media content, analysing competitors and developing simple AI assistants using platforms such as ChatGPT, Microsoft Copilot and Google Opal.

Relate Links:

1. Prompting – How to Get Better Results from ChatGPT https://academy.openai.com/en/public/clubs/work-users-ynjqu/resources/prompting

2. 5 Tips for Writing Great Prompts for Google Gemini https://blog.google/products-and-platforms/products/workspace/google-gemini-workspace-ai-prompt-tips/

3. Analysing Data with ChatGPT https://academy.openai.com/public/clubs/work-users-ynjqu/resources/data-analysis

4. AI at Work: 3 Scenarios for Unlocking AI's Full Potential https://www.microsoft.com/en-us/worklab/ai-at-work-3-scenarios-for-unlocking-the-full-potential-of-ai

5. How to Use AI for Project Management: A Practical Guide https://www.notion.com/blog/ai-project-management 

Learning Outcomes

  • Understand the fundamentals of Artificial Intelligence, Machine Learning and Generative AI, including their capabilities, limitations and workplace applications.
  • Create effective AI prompts using role-based instructions, context setting, structured frameworks and the CREATE Framework.
  • Use AI tools such as ChatGPT, Gemini, Microsoft Copilot and Claude to prepare professional documents, reports and presentations.
  • Apply AI to analyse spreadsheet information, generate charts and support business decision-making.
  • Improve workplace communication through AI-assisted email drafting, meeting transcription, summaries and follow-up management.
  • Create social media content, marketing visuals, videos and branding materials using AI tools.
  • Conduct market research, competitor analysis and business reporting with AI assistance.
  • Design simple task-specific AI agents using ChatGPT Custom GPTs, Microsoft Copilot Agents and Google Opal.

Who is it for

  • Office administrators and executives who want to improve document preparation, reporting and daily task management.
  • Business owners and managers who want to understand how AI can support workplace productivity and decision-making.
  • HR and administrative professionals who manage internal communication, records, documentation and routine processes.
  • Finance and operations employees who work with spreadsheets, business reports and performance information.
  • Working professionals who want to develop practical Generative AI skills for everyday workplace applications.

Course outline

Module 1

Understanding AI for Business & Work
  • Introduction to Artificial Intelligence, Machine Learning and Generative AI
  • Understanding how AI is transforming workplace productivity
  • Exploring the capabilities, limitations and risks of AI
  • Understanding data sensitivity, privacy and compliance when using AI
  • Recognising AI as an assistant, analyst and creative partner in business activities
Module 2

Prompt Engineering for Productivity
  • Understanding the fundamentals of AI prompt design
  • Applying role-based prompting and context setting
  • Creating effective prompts for business and workplace applications
  • Understanding the core elements of prompt design
  • Exploring Ask-Before-Answer, Emotional, Laddering and Self-Evaluative prompting frameworks
  • Applying the CREATE Framework to structure AI instructions
  • Hands-on activity: Writing AI prompts for reflection, planning and workplace productivity
Module 3

AI for Administrative & Data Tasks
  • Using AI to create professional letters, memos and business reports
  • Maintaining formatting consistency and compliance in AI-generated documents
  • Automating Excel-based reports and generating charts
  • Using AI insights to support business decisions and forecasting
  • Creating PowerPoint presentations and speaker notes using AI
  • Applying structured templates for professional business presentations
  • Hands-on activity: Creating a report, analysing data and generating a presentation using AI
  • AI tools covered: ChatGPT, Gemini, Microsoft Copilot, Claude, Perplexity and DeepSeek
Module 4

Day 2 — AI for Office Communication & Workflow
  • Using AI tools for meeting transcription and summarisation
  • Drafting emails and supporting email automation
  • Improving task management and workplace communication
  • Using AI for translation and multilingual communication
  • Hands-on activity: Generating meeting minutes and automating follow-up tasks
  • AI tools covered: Otter, TLDV, Transkriptor, ChatGPT, Gemini and Microsoft Copilot
Module 5

AI for Content & Marketing
  • Creating social media content using Generative AI
  • Producing AI-generated visuals, videos and branding assets
  • Understanding storytelling techniques and content structuring
  • Applying AI to everyday marketing and communication activities
  • Hands-on activity: Creating a marketing campaign with a social media post and video
  • AI tools covered: Canva, Ideogram, InVideo and HeyGen
Module 6

AI for Business Insights & Strategy
  • Conducting market research using AI tools
  • Performing competitor and market trend analysis
  • Applying AI to support business decision-making and reporting
  • Creating Standard Operating Procedures (SOPs) and workflow documentation using AI
  • Hands-on activity: Solving a practical business scenario using AI tools
  • AI tools covered: Perplexity, ChatGPT Advanced Data Analysis and Qwen
Module 7

Building AI Agents for Workplace
  • Understanding what AI agents are and how they differ from ordinary AI prompts
  • Exploring AI agent applications for customer support, reporting, content generation and internal assistance
  • Designing task-specific AI agents for administration, marketing and operations
  • Creating Custom GPTs using ChatGPT instructions, knowledge and actions
  • Building workflow-based business agents using Microsoft Copilot
  • Introduction to Google Opal for agent-based workflows and task automation
  • Defining AI agent roles, goals and instructions
  • Structuring knowledge inputs and data sources
  • Understanding accuracy, control and consistency in AI agent design
  • Hands-on activity: Building a simple email assistant, report generator or marketing content agent
  • AI tools covered: ChatGPT Custom GPTs, Microsoft Copilot Agents and Google Opal

Course format

Choose the delivery mode that fits your team and timeline.

  • 01

    Classroom

    Instructor-led sessions in our Bandar Puteri labs with guided exercises, live demos, and peer discussion.

  • 02

    Online

    Live virtual delivery with the same syllabus, shared files, and instructor checkpoints — ideal for distributed teams.

  • 03

    In-house

    Private cohorts for your organisation, scheduled around project deadlines with content tailored to your standards.

Upcoming schedule

Public intakes coming up.

  • 18 Nov 2026 - 19 Nov 2026 9:00 AM – 5:00 PM · Face-to-face
    Book seat
  • 14 Dec 2026 - 15 Dec 2026 9:00 AM – 5:00 PM · Face-to-face
    Book seat
  • 13 Jan 2027 - 14 Jan 2027 9:00 AM – 5:00 PM · Face-to-face
    Book seat

Certification & policies

Certificate of attendance

Receive a certificate of attendance upon completing the programme, suitable for HR records and continuous learning portfolios.

Free Repeat Class

Free Repeat Class: if you need another pass at the same public syllabus within 6 months, you may re-attend subject to seat availability.

Materials provided

  • Course workbook / digital notes
  • Exercise files and sample templates
  • Certificate of attendance
  • Post-class support window for clarification questions

Frequently asked questions

01 What is the Leveraging Generative AI for Business and Workplace course about?

Our Leveraging Generative AI for Business and Workplace course helps participants understand and apply Artificial Intelligence to everyday business activities. The programme covers prompt engineering, AI-powered document creation, reporting, data analysis, communication, marketing content and AI agents. Participants will practise using AI tools to improve productivity and support workplace tasks.

02 Is this Generative AI course suitable for beginners?

Yes. The course begins with the fundamentals of Artificial Intelligence, Machine Learning and Generative AI. Participants will learn how to create effective prompts before progressing to practical workplace applications. No formal prerequisite is specified in the uploaded course outline.

03 What AI tools will I learn during the training?

The course introduces several AI tools, including ChatGPT, Gemini, Microsoft Copilot, Claude, Perplexity and DeepSeek for workplace tasks. Participants will also explore tools such as Canva, Ideogram, InVideo and HeyGen for content creation, as well as ChatGPT Custom GPTs, Microsoft Copilot Agents and Google Opal for building AI assistants.

04 What is the difference between Leveraging Generative AI and Advanced AI Generated Content Mastery?

Leveraging Generative AI for Business and Workplace focuses on applying AI across everyday business functions, including reporting, data analysis, office communication, marketing, research and building AI agents. Advanced AI Generated Content Mastery focuses more specifically on AI-generated written content, image creation, video production, digital avatars and AI-supported marketing campaigns. Both uploaded course outlines

05 How long does the Leveraging Generative AI course take?

The course takes two days, with training sessions generally running from 9:00 AM to 5:00 PM. Day 1 introduces AI fundamentals, prompt engineering, reporting and data analysis. Day 2 covers workplace communication, marketing, business research and AI agents. Training includes practical demonstrations, exercises and group activities.

06 Do I need to bring my own laptop for the Generative AI training?

No. CAD Training Centre provides laptops for participants attending physical classes at our Puchong centre. You may bring your own laptop if preferred. The course includes practical exercises using various AI platforms.

07 Will I receive a certificate after completing the Leveraging Generative AI course?

Yes. CAD Training Centre provides a certificate of Attendance for its training programmes. .

08 What language is the Leveraging Generative AI course conducted in?

The training is conducted bilingually in English and Bahasa Melayu.

09 Is the Leveraging Generative AI course HRD Corp claimable?

Yes. Our Leveraging Generative AI for Business and Workplace Training Course is HRD Corp claimable, subject to the applicable eligibility and approval requirements. Eligible Malaysian employers can apply for training grants under the relevant HRD Corp scheme.

10 Can I attend the Generative AI course online instead of in a classroom?

Classroom training means physical attendance in Puchong with face-to-face guidance and co-learning with other participants. Online training runs live via Zoom with hands-on, screen-shared exercises, better if you're outside the Klang Valley or want to save on travel time.

11 Can I repeat the Leveraging Generative AI course if I need more practice?

Yes, free repeat classes are offered, no questions asked, if you need a refresher.

12 Is there a surau (prayer room) available at CAD Training Centre?

Yes, we have a surau available at our training centre in Puchong. Muslim participants can use the prayer room during breaks throughout the training day.

Next step

Register your interest

Share a few details and we will confirm seats, HRD Corp claimability, and the best public or in-house option for this course.

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